Performance Spotlight

Galliard's Performance Spotlight tells you how well your plans are working and the ability to make mid-course corrections before it is too late.

If profits start shrinking some companies sometime go into "crisis mode"—and make decisions that actually harm long-term competitiveness.

Too often "bottom line" measures used by many organizations come a quarter too late: the business activities that take place before financial impacts are felt are the activities that should be managed. Performance Spotlight enables you to strategize, make management decisions, and reward employees based on what matters today rather than what happened three months ago.

A Balanced Scorecard approach...yet simple and focused.

Performance Spotlight helps you focus on the predictors of financial success using a Balanced Scorecard approach that is simple and focused on your business. Our Spotlight reports can include predictors of financial success including the processes you use in delivering your product or service, the employee knowledge needed to be effective, and the customer behaviors and perceptions of your business. Tracking these predictors of profitability enables you to stay out of "crisis mode."

Once you order a Performance Spotlight, a Galliard specialist will help you understand how the most successful companies have used this approach to improve performance and how this process can be successfully used in your organization. Next, you can use Galliard's Performance Spotlight worksheets to identify and measure the key activities that matter. Working with your internal talent, we can help you make the measures visible to everyone in your organization. Finally, Galliard can help you track these measures with the technology you have available now: a computer connected to the Internet.

Our reports measure the activities of individuals and teams. Management knows how well strategic and operational plans are working. Employees know what work behaviors really matter—and their efforts are recognized and rewarded.